Lipjan, Kosovo / building for teams, users, and communities

Arlind
Berisha

Software Engineer | Head of QA & Automation

I build software and quality systems that make teams faster, products clearer, and releases easier to trust.

CURRENT

91Life

Quality systems for healthcare software.

AutomationReportingCI/CD
Role

Head of QA & Automation

Quality systems and release confidence.

Product

MekaniX

Solo-built platform for service shops.

Community

UYTF + youth work

Digital tools with real people behind them.

WHAT I BRING

Useful software. Clear systems. People who can move faster.

I work best where product, quality, and people meet: turning fuzzy requirements into working tools, and turning hidden quality signals into decisions.

30+
Activities led
60%+
Youth growth
2022
QA since

from idea to launch

Product Builder

I can take an idea from rough notes to working software, with enough structure for it to survive real users.

offline energy, online tools

Community Builder

Years in youth projects taught me how to listen fast, organize people, and turn real problems into something useful.

confidence at speed

Quality Systems

I build testing, reporting, and CI/CD workflows that make quality visible without slowing teams down.

share the knowledge

Team Enablement

Good engineering is easier when the standards, docs, tools, and decisions are clear enough for everyone to use.

// PROFILE.STUDIO

About Me

Software Engineer and Head of QA & Automation focused on building quality platforms, automation architecture, and reliable digital products.

At 91Life, I lead quality strategy for healthcare applications that handle sensitive medical information, with HIPAA awareness, privacy, security, and compliance built into the way testing systems are designed.

My work combines QA architecture, data collection, reporting dashboards, reusable testing SDKs, CI/CD quality gates, and hands-on product engineering across web, desktop, backend, and reporting systems.

Head of QA & Automation
QA Architect
Platform Builder
HIPAA Certified
Automation Leader
Engineering Mentor
Performance Specialist

// CAREER.MIXTAPE

2021
Led youth and civic technology initiatives
2022
Started QA engineering at Gjirafa
2023
Built ASP.NET APIs and reporting solutions
2025
Head of QA & Automation at 91Life
// EXPERIENCE.REMIX

Work Timeline

91Life

Head of QA & Automation

01.2025 – PresentCURRENT

Leading quality strategy, automation architecture, and platform quality initiatives for healthcare applications that require strong privacy, security, and compliance standards.

WORK SNAPSHOTS

  • ▸Designed enterprise QA architecture with Playwright, Cucumber, Testcontainers, and k6
  • ▸Developed data collection, monitoring, reporting, and dashboard capabilities
  • ▸Increased automation coverage by more than 70% across E2E, integration, and performance testing
  • ▸Integrated SonarQube and ReportPortal into CI/CD pipelines
  • ▸Developed reusable testing SDKs and reporting services used across multiple teams
  • ▸Authored ADRs and established engineering quality standards
  • ▸Mentored QA engineers and software teams

IMPACT METRICS

70%+
Automation Coverage Increase
Built
Quality Architecture
Live
CI/CD Quality Visibility
HIPAA
Healthcare Privacy Context

Gjirafa

Quality Assurance Engineer

02.2022 – 01.2025

Led QA initiatives for multiple software products and built automation frameworks that improved release confidence.

WORK SNAPSHOTS

  • ▸Led quality assurance initiatives for multiple software products
  • ▸Developed custom automation frameworks using Selenium and ASP.NET
  • ▸Reduced manual testing effort by over 90%
  • ▸Improved deployment speed and release confidence
  • ▸Achieved over 80% automated coverage on critical services

IMPACT METRICS

90%+
Manual Effort Reduction
80%+
Critical Service Coverage

InspireTech

Software Developer

01.2023 – 09.2023

Built and optimized ASP.NET Core APIs, reporting systems, and client-specific software solutions.

WORK SNAPSHOTS

  • ▸Developed and optimized ASP.NET Core APIs
  • ▸Improved application performance and reliability
  • ▸Designed and implemented custom RDLC reporting solutions
  • ▸Collaborated with clients to gather requirements and deliver tailored software

IMPACT METRICS

Significant
Downtime Reduction
// WORK.GALLERY

Built Systems

Real products, client platforms, civic tools, and quality systems. Built with structure, shipped with taste.

HIPAA
Healthcare QA
70%+
Automation Growth
90%+
Manual Effort Reduced
80%+
Critical Coverage

Test Reporting & Monitoring Platform

Lead Engineer / Solution Designer

91Life

Centralized platform for collecting, aggregating, monitoring, and visualizing quality signals across engineering teams.

WHAT IT SHOWSClear data for faster releases
scattered test outputlive quality decisions
  • ▸Built dashboards for test execution, quality metrics, system usage, and resource consumption
  • ▸Integrated reporting services with CI/CD pipelines for real-time testing visibility
  • ▸Supported engineering decision-making with monitoring and analytics capabilities
GoGrafanaOpenSearchClickHouseDockerReportPortalREST APIs
Internal platform

MekaniX

Founder & Sole Developer

Auto Service Management Platform

Complete desktop and backend platform for service shops, designed, built, tested, and deployed independently.

WHAT IT SHOWSFrom rough sketch to real shops
garage workflowproduction-ready platform
  • ▸Implemented client, vehicle, work order, invoice, reporting, and service history modules
  • ▸Designed backend services, SQL Server database architecture, authentication, and deployment
  • ▸Shipped the product from concept to production as the only developer
ElectronASP.NET CoreSQL ServerDockerGitHub Actions
Visit live project

UYTF Digital Platform

Software Engineer

Youth organization operations

Responsive web platform supporting organizational activities, data management, reporting, and stakeholder workflows.

WHAT IT SHOWSCommunity work with better tools
manual coordinationdigital youth platform
  • ▸Translated NGO stakeholder needs into maintainable product functionality
  • ▸Built responsive interfaces and data features for operational work
  • ▸Supported deployment, usability, accessibility, and ongoing maintenance
Next.jsReactTailwind CSSTypeScriptPostgreSQL
Visit live project

WatElectronic Platform

Software Engineer

Private client platform

Custom web platform with secure file management, responsive interfaces, reporting, and client-specific workflows.

WHAT IT SHOWSA custom system made usable
private workflowclean client system
  • ▸Gathered requirements directly from stakeholders
  • ▸Integrated Google Cloud Storage for secure file management
  • ▸Managed deployment, maintenance, and ongoing technical support
ReactGoogle Cloud StorageJavaScriptTypeScriptREST APIs
Visit live project
// IDEA.SHELF

Next Builds

Currently building
Kosova.life / Planningbonpare / Conceptlunex.home / ConceptMigSun / ConceptKosova.life / Planningbonpare / Conceptlunex.home / ConceptMigSun / Concept
Planning

Kosova.life

Coming soon
Concept

bonpare

Coming soon
Concept

lunex.home

Coming soon
Concept

MigSun

Coming soon
// TOOLKIT.PLAYLIST

Stack, Tools & Strengths

The mix behind the work: code, automation, data, delivery, requirements, and the team habits that make projects move.

build layer

Languages & Backend

C#GoTypeScriptASP.NET CoreREST APIs

quality layer

QA & Automation

PlaywrightSeleniumTestcontainersCucumberk6SonarQube

release layer

Data & Delivery

SQLClickHouseOpenSearchGrafanaReportPortalDockerCI/CD

people layer

Product & Team

RequirementsLeadershipMentoringStakeholder communicationDocumentation
// HOW.IT.WORKS

Reporting Platform Architecture

The kind of backstage system I like building: collect the signals, make them visible, and help the team move.

INPUT LAYER
E2E Testing
Integration
Performance
FLOW
PROCESSING LAYER
Testing SDKs
OpenSearch + ClickHouse
FLOW
OUTPUT LAYER
Grafana Dashboards
ReportPortal
CI/CD

Reusable SDKs

Shared testing and reporting services used across engineering teams

Operational Visibility

Dashboards for test results, quality metrics, usage, and resource consumption

Pipeline Feedback

CI/CD integrations that make release quality visible in real time

// PEOPLE.ROOMS.IDEAS

Speaking & Leadership

Workshops, mentoring, youth leadership, and conversations where technology becomes less intimidating.

AI in Quality Engineering

Leveraging AI for test generation and intelligent automation

QA Leadership

Building and scaling high-performance QA teams

Technical Training

Workshop-style sessions on automation frameworks

Engineering Mentorship

Guiding engineers in testing best practices

Public Workshops

Community-driven learning experiences

Youth Assembly

Leadership and public speaking for youth

RECOGNITION

"Person with Extraordinary Intelligence"

International Institute For Extraordinary Intelligence — Atomi

// SAY.HELLO

Connect With Me

Bring a product idea, a QA problem, a community project, or a wild build. I am usually interested.

LinkedIn

Professional network & updates

GitHub

Open source & code samples

Email

Direct communication

Let's Build Something Useful

I like conversations that turn into prototypes, cleaner systems, better teams, or a good next step.

Connect on LinkedInView GitHub